How to Find & Change Jio Alternate Number

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By ITH

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Jio is one of the largest telecommunications companies in India, offering a wide range of services, including high-speed internet, voice calling, and messaging services.

If you are a Jio customer, you may have an alternate mobile number linked to your account, which you can use to recover your Jio account in case you lose access to your primary mobile number. In this article, we will discuss how to find and change your Jio alternate number.

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How to Find & Change Jio Alternate Number

If you need to change your Jio alternate number, you can do so using the MyJio app or the Jio.com website.

Using MyJio App

  1. Open the MyJio app on your smartphone.
  2. Log in to your account using your Jio number and password.
  3. Tap on the “Menu” icon at the top-left corner of the screen.
  4. Select “Settings” from the menu.
  5. Scroll down to the “Account Settings” section.
  6. Tap on “Alternate contact home” to view your Jio alternate number.
  7. Tap on the “Edit” icon next to your alternate number.
  8. Enter the new number and tap on “Submit.”

Using Jio.com Website

  1. Open the Jio.com website on your computer or smartphone.
  2. Log in to your account using your Jio number and password.
  3. Click on your name at the top-right corner of the screen.
  4. Select “Profile Settings” from the dropdown menu.
  5. Under the “Alternate Contact” section, click on the “Edit” icon next to your alternate number.
  6. Enter the new number and click on “Submit.”

Conclusion

You should keep your Jio alternate number up-to-date it is important in case you lose access to your primary number. By following the steps above, you can easily find and change your Jio alternate number using the MyJio app or the Jio.com website.

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