Fix Uber Eats App Not Opening or Not Working Problem

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By ITH

Uber Eats

Uber Eats is an online food ordering and delivery platform launched by Uber in 2014. The company has been criticized for antitrust price manipulation. Users can read menus, reviews and ratings, order, and pay for food from participating restaurants using an application on the iOS or Android platforms, or through a web browser. Users are also able to tip for delivery. It is operational in over 6,000 cities across 45 countries.

There are several errors with every app on your phone. Similarly, Uber Eats has several issues while working on your phone, it may not work properly, and sometimes it dont open or it shows a black screen / white screen (blank screen) when you open the Uber Eats app.

Uber Eats app not opening, not working properly, won’t load, and Ping Problem is similar issues and they can be solved by common solutions. We have shared some working solutions to solve these errors, so keep reading this post till the end to solve all the errors of the Uber Eats app.

Fix Uber Eats app App Not Opening or Not Working Problem Solved

1. Check the internet

Sometimes your current internet source becomes useless for using Uber Eats app in such case you get such an error, you may not be able to open the Uber Eats app.

So, try connecting to different Internet if available. If you have different network provider Internet then try using that, or if you have broadband WI-FI then try using that too, in some cases this solution works!

2. Check to see if the Uber Eats app is down

Uber Eats app uses many servers to store and process user data. Whenever there is maintenance to servers or if there is stress on servers users are able to use many services and people get Uber Eats server errors or connection error. So in such a situation, you cannot do anything to solve this issue.

From your side, you can only check the Uber Eats app down status on Uber Eats’ Twitter account. Or you can also check on downdetector.

3. Restart

Sometimes your Android or iOS smartphone gets some bugs which are causes many issues in your phone. In such cases rebooting your smartphone is the best option you can do to overcome such bugs. Simultaneously, restarting can resolve the problem related to many apps.

4. Clear Cache and Clear data

Clearing the cache of the Uber Eats app will not delete any important data but ‘Clear all data’ will delete all data of the Uber Eats app basically it will reset the app and you will have to set up the Uber Eats app again from the start if you Clear the data of it.

Firstly try clearing the cache if it dont works then try to Clear all data.

Steps to clear cache and clear all data of the Uber Eats app

uber eats clear cache

5. Storage

Make sure you have enough storage on your device. Enough in the sense, that you should have at least 0.5-1GB of free space on your phone If it has less than 0.5GB then you will see a Uber Eats not responding or Screen Freeze issue.

To Clear the space you can delete unwanted apps, videos, and photos, or you can clear the cache of different apps.

Once there is enough working space for the Uber Eats app. Uber Eats may open easily. If this solution doesn’t work then you can try the next solution.

6. Update Uber Eats

If you are running an old version of Uber Eats then it may have some bugs. So try installing the updated version of apps from different App Download Sites or from Playstore.

To Update Uber Eats on Android device from the Play Store follow the steps mentioned below:

1. Open the Play Store app then tap on your profile present in the upper-right corner.
2. Then go to ‘Manage apps and device’ and go to ‘Updates available’.
3. Then find Uber Eats and tap Update.

If Uber Eats is not on the list then your App must be up to date already. In this case, follow the next solution.

To Update Uber Eats on an iOS device from the App Store follow the steps mentioned below:

  1. Open the App Store.
  2. Tap your profile icon at the top of the screen.
  3. Scroll to see pending updates. Search for Uber Eats and Tap Update next to an app to only update that app.

7. Contact support

Unfortunately, If all the above solutions didn’t work, then try contacting the support team of Uber Eats they will definitely help you to solve your problem for sure.


We have shared all possible solutions you need to know about the Fix Uber Eats App Not Opening or Not Working Problem on Android and iPhone. If you still have any kind of issues or problems then feel free to comment below. We will help you as soon as possible.

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